Shockey Monkey is designed to be the simplest & most effective IT management platform. Arguably, Shockey Monkey's most important benefit is its integrations and partnerships with leading industry vendors. Third party applications and services play a huge part in delivery of technology services today so a smooth integration is critical. Shockey Monkey features a truly open API available at www.shockeymonkey.com/api without the terms, contracts and restrictions that are common in the PSA industry. By giving both users and third-party developers unrestricted access to the platform, Shockey Monkey becomes a natural layer of functionality to give clients a better process-oriented view of service operations to better run their business.
- Receive notifications/alerts from Level Platforms and transmit them to Shockey Monkey
- Automatically generated alerts for sites and contacts
- Allow you to configure alerts from GFI to automatically be pushed into Shockey Monkey as support tickets
- Allows you to import all of the assets from your N-able platform into Shockey Monkey.
- Track and Manage all assets.
- Import all assets from your Kaseya platform into Shockey Monkey.
- Synchronize information from your Kaseya server into Shockey Monkey.
- Configure alerts form Intronis to automatically be pushed into Shockey Monkey as tickets.
- Full administrative reporting.
- Allows you to have new tickets, replies, and alerts within LabTech to generate tickets in Shockey Monkey.
- Monitor alerts.
- Allow you to import all of your Companies, Contacts, and Tickets.
- Consistent reference back and forth between two management portals.
- Provides a template for accounting within Shockey Monkey.
- Export all invoices into QuickBooks.
- Import leads and opportunities into Shockey Monkey.
- Search and edit information for contacts and leads.